There is a problem with Destiny 2‘s raid system whereby raid keys for the Leviathan challenge are getting removed from players’ inventories. That’s a problem. Bungie is aware of this and has now explained what’s caused the issue and what can be done to avoid it.

There are two situations that Bungie has found to cause this problem, the first is that you’ll lose your raid keys when signing in with an alternate character if that character previously had not been signed in since the latest weekly reset. The other instance where you can lose your raid keys is if you earn a raid key and then create a new character.

To prevent the issue, Bungie advises players to sign in with each of their characters in the game or inspect all of them through the Destiny companion app before clearing checkpoints in the Leviathan raid after the reset. Obviously, this is not ideal. So you may be happy to learn that Bungie is working on a more permanent solution for this issue.

Another thing to note is that all of your Leviathan raid progress gets reset every week alongside the weekly reset that impacts the entire game.

For so much more on the Leviathan raid, check out GameSpot’s detailed walkthrough right here that covers everything you need to know.

For more on Destiny 2, check out our recent stories linked below:

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